Introduction

Welcome to gip.ventures ("we," "our," or "us"). Your privacy is critically important to us, and we are committed to protecting and respecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you use our website and services.

This Privacy Policy applies to all users of our website, platform, and related services. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you use our services, we may collect the following personal information that you voluntarily provide:

Account Information:

• Email address (primary and contact email)
• Account owner name
• Business domain and URL
• Store name and description
• Timezone preferences

Business and Billing Information:

• Company name
• VAT number, registration number, and tax ID
• Billing address (street address, city, country, postal code)
• Phone number
• Business description

Service Usage Data:

• Product information and catalogs you create
• Generated content and prompts
• File uploads and stored content
• Service plan selection

1.2 Information We Collect Automatically

When you visit our website or use our services, we automatically collect certain information:

Technical Information:

• IP addresses and device identifiers
• Browser type and version
• Operating system
• Access times and dates
• Pages visited and actions taken
• Referring website addresses

Usage Analytics:

• How you interact with our services
• Feature usage patterns
• Performance metrics
• Error logs and debugging information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how you use our services
• Preference cookies: Remember your settings and choices
• Marketing cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences or our cookie consent manager.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Providing and maintaining our platform services
• Creating and managing your account
• Processing your requests and transactions
• Integrating with third-party services (e.g., Shopify)
• Storing and managing your content and files

2.2 Communication

• Sending service-related notifications
• Responding to your inquiries and support requests
• Providing customer support
• Sending important updates about our services

2.3 Business Operations

• Processing billing and payments
• Managing subscriptions and service plans
• Conducting business analytics and reporting
• Improving our services and user experience

2.4 Legal and Security

• Complying with legal obligations
• Protecting against fraud and abuse
• Ensuring platform security and integrity
• Enforcing our terms of service

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance: When necessary to provide our services to you
• Legitimate interests: For business operations, security, and service improvement
• Legal obligation: When required by applicable laws
• Consent: For marketing communications and non-essential cookies (where required)

4. Data Sharing and Third Parties

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform:

• Cloud hosting providers: For data storage and processing (Google Cloud Services)
• Payment processors: For billing and subscription management
• Analytics services: For usage analysis and service improvement
• Customer support tools: For providing assistance
• Integration platforms: Such as Shopify for e-commerce functionality

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, safety, or the rights of others.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: Data is encrypted in transit and at rest
• Access controls: Limited access to authorized personnel only
• Security monitoring: Continuous monitoring for security threats
• Regular updates: Keeping systems and security measures current
• Data backup: Secure backup procedures to prevent data loss

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any significant security breaches as required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account data: Retained while your account is active
• Business information: Kept for tax and legal compliance requirements (typically 7 years)
• Usage logs: Generally retained for 12 months for security and analytics
• Marketing data: Retained until you withdraw consent

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

7.1 Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format

7.2 Correction and Update

• Correct inaccurate personal information
• Update your account information at any time

7.3 Deletion

• Request deletion of your personal data ("right to be forgotten")
• Note: Some data may be retained for legal compliance

7.4 Processing Restrictions

• Object to certain types of data processing
• Restrict processing in specific circumstances

7.5 Withdraw Consent

• Withdraw consent for marketing communications
• Modify cookie preferences

7.6 Data Protection Authority

• File complaints with relevant data protection authorities

To exercise these rights, please contact us using the information provided in the Contact section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions: Transfers to countries with adequate data protection
• Standard contractual clauses: EU-approved contract terms for data protection
• Certification schemes: Compliance with recognized privacy frameworks

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.

10. Marketing Communications

With your consent, we may send you marketing communications about our services. You can:

• Unsubscribe using the link in any marketing email
• Update your communication preferences in your account settings
• Contact us directly to opt out

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will provide prominent notice on our website
• We may send you an email notification if you have provided your email address

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: legal@gip.ventures

For users in the European Union, you also have the right to contact your local data protection authority if you have concerns about our data processing practices.

13. Jurisdiction-Specific Information

13.1 European Union (GDPR)

If you are located in the EU, additional rights and protections apply under the General Data Protection Regulation (GDPR), including enhanced rights to access, correct, delete, and port your data.

13.2 California (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it's used, and the right to delete personal information.

13.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate.

This Privacy Policy is effective as of the date listed above and governs our collection and use of information from that date forward.